Kevin Isenberg
Senior Technical Program Manager | Sovereign Cloud & Infrastructure
Driving cross-functional engineering programmes across sovereign cloud infrastructure — from zero to operational across national clouds in Europe and Asia-Pacific.
Skills
Programme delivery
- Technical programme management
- Cross-functional leadership
- Stakeholder management
- Operational readiness
- SOP development
- Change management
Cloud and compliance
- Sovereign cloud
- Azure infrastructure
- Compliance and audit
- ITIL 4
- Agile at scale
- SAP SuccessFactors
AI, hands-on
- Generative AI and LLM applications
- Retrieval (RAG) and evaluation
- AI agents and MCP
- Microsoft Copilot adoption
- Responsible AI and AI security
- Agent-assisted software delivery
Engineering
- Python
- TypeScript
- Linux and self-hosting
- Docker
- Test automation
- OCR and document pipelines
Experience
Sovereign cloud operations required building programme delivery, documentation, and operational readiness frameworks from zero across 3 national clouds (France, Germany, Singapore) with no existing structure.
Owned end-to-end delivery for sovereign infrastructure management, privileged access workstations (locked-down administrator machines), the security operations centre, secure cross-border access workflows, and cloud migration services. Wrote 47+ standard operating procedures from scratch, designed the roadmap to a common platform standard, standardised operator tooling, and enabled local teams to work independently. Coordinated engineering, product and partner teams without direct authority. Introduced clear prioritisation rules, go-live checkpoints, and AI-assisted planning. Championed Responsible AI and Microsoft Copilot adoption.
100% audit-compliant results across every part of the programme. 40% faster delivery lead times. Training signed off in all three countries. Partner organisations enabled to operate independently. The common platform standard adopted as the organisation's planning baseline.
Slow IT onboarding (6-week lead time) for a major German financial IT provider and untapped AI optimization potential in banking.
Designed ITIL 4-based operating models; led generative AI task forces. Spearheaded AI sales team and developed assets (digital avatars, sentiment analysis).
Reduced onboarding time by 50% (3 weeks), identified €5M+ AI use cases and scaled 70+ employees across IT departments.
HR transformation for 700K employees requiring global coordination (Germany, India, Portugal).
Led 38 international teams to implement SAP SuccessFactors; introduced agile Scrum of Scrums and GDPR-compliant data onboarding.
Scaled team capacity from 20 to 50, delivered enterprise-wide HR ITIL 4 processes and optimized resource allocation.
Untapped market for collectors’ trading card services with fragmented digital solutions.
Built and scaled an Angular/NodeJS platform with AI-driven marketing (Instagram, YouTube, TikTok); launched appraisal services and e-commerce.
Profitable online shop with global reach; demonstrated full-stack development and growth hacking skills.
Over 100 disjointed projects straining budget & agility + a technically outdated failing online shop.
Launched e-commerce ecosystem (Adobe/Magento); introduced lean portfolio management.
Cut program costs by 20%, streamlined projects to 20, and boosted operational agility.
Need for structured investment education in a trading club.
Founded virtual portfolio project; established accounting/reporting systems.
Grew club to 200+ members; mentored board on financial strategy.
Need for agile sales management system under tight budget.
Operated as PMO for 7-member team using SCRUM and Selenium IDE test automation.
Over 100 backlog items done and reduced deployment time with fully automated regression testing.
Full-time employee (developer, PMO, consultant) while completing degree.
Practical assignments: Software development (COBOL, SAS), project audits, sales optimization, and test management.
- Implemented SCRUM and CMMI for ITERGO
- Automated processes with PowerShell/SAS-Macros.
- Built metadata management tools (Access/ER-models).
Core Areas were Robotic Process Automation, Investment Appraisal & International Project Management
The dual study programme optimally blends theory and practice, with students embedded as full team members (e.g., PMO or developer). Learn more about dual studies at Nordakademie ↗
Selected Projects
GenAI Go-To-Market Strategy
Pioneered Accenture's first AI sales playbook for service management, developing 12+ banking use cases and digital avatars that accelerated client adoption by 40%.
View Case Study →SAP SuccessFactors HR Transformation
Scaled Volkswagen's HR IT to 700K employees via SAP SuccessFactors -- managed 38 teams across 3 countries with GDPR-compliant DevOps.
View Case Study →IT Carve-Out & Outsourcing Transformation
Designed and executed a large-scale IT operating model transition for a leading financial institution, enabling seamless onboarding of +70 headcounts.
View Case Study →Independent builds
Built in my own time with AI coding agents — I set the direction, write the specs and review what ships. Described by what they do rather than how they work; happy to walk through any of them in a call.
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Research knowledge engine
Distils tens of thousands of documents, papers, recordings and videos into structured, reviewed findings and a prioritised engineering backlog. Models extract and grade; a person signs off.
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Real-time decision platform
Runs around the clock in production: containerised services, layered risk checks before every action, a model-based second opinion, and a live dashboard with alerting and manual override.
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Planning app with an AI interface
Self-hosted web app with its own MCP server, so AI assistants can read and restructure plans in conversation. The built-in assistant proposes changes as reviewable diffs.
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Private records vault
Consolidates scattered personal records — scans, PDFs, app exports — into one normalised, source-traceable dataset an AI assistant can reason over. Local only: nothing leaves the machine.
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Offline decision reports
Turns raw account exports and unstructured documents into decision-ready reports and live spreadsheet models, shipped as a single desktop app that never touches the network.
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Self-hosted infrastructure
Own Linux servers and a home lab: containers, a reverse proxy with TLS, two-factor sign-in, a private mesh VPN, network-wide DNS filtering and nightly backups with restore tests.
Wall of Certificates
22
AI and security
Generative AI with Large Language Models
Coursera
2023
Building AI Products: Security Essentials Professional Certificate
LinkedIn Learning
2026
Microsoft AI Navigator [Azure]
Microsoft
2025
Copilot Champs | Training Achievement
Microsoft
2025
Microsoft Nonprofit Advisor AI General Skills
Microsoft
2025
Microsoft Nonprofit Advisor AI Usage Policy
Microsoft
2025
Microsoft Security Essentials Professional Certificate
Microsoft
2025
Other certificates
ServiceNow IT Leadership Professional Certificate
ServiceNow
2025
Succeeding as a Senior Manager Professional Certificate
LinkedIn Learning
2025
Succeeding as a Mid-Career Manager Professional Certificate
LinkedIn Learning
2025
Atlassian Agile Project Management Professional Certificate
Atlassian
2025
Registered Product Owner@Scale
Scrum Inc.
2023
Change Management Professional Certificate
LinkedIn Learning
2025
Essential Business Communication Skills Professional Certificate
LinkedIn Learning
2026
Microsoft Certified: Azure Fundamentals
Microsoft
2025
DevOps Professional Certificate
PagerDuty & LinkedIn
2025
ITIL 4 Foundation
PeopleCert
2022
Six Sigma: White Belt
Microsoft
2025
CFI Corporate Finance Foundations Professional Certificate
Corporate Finance Institute (CFI)
2026
Financial Portfolio Management Fundamentals
Corporate Finance Institute (CFI)
2025
Basiszertifikat im Projektmanagement (GPM)
GPM Deutsche Gesellschaft für Projektmanagement e. V.
2016
DEI Awareness Professional Certificate by LinkedIn Learning
2025
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